This Information Text acts as the data controller. ERS Elektronik Automation Machinery Electric Industry. And Trade. Ltd. Şti (“ ERS Elektronik Otomasyon ”), in accordance with the Personal Data Protection Law No. 6698 (“Law”), in order to make explanations and inform about the processing of personal data of ERS Elektronik Otomasyon customers/users. You can access detailed information about the processing of your personal data you share with ERS Elektronik Otomasyon from the ERS Elektronik Otomasyon Personal Data Protection and Processing Policy (KVK Policy) at www.erscheckweigher.com.
1. Purpose of Processing Personal Data
Your personal data collected by ERS Elektronik Otomasyon will be processed for the following purposes within the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law. Within the scope of planning and execution of the activities required to recommend and promote the products and services offered by ERS Electronic Automation to the relevant people by customizing them according to their tastes, usage habits and needs;
- Planning and/or execution of customer/user satisfaction activities – Planning and/or execution of market research activities for sales and marketing of products and services
- Planning and/or execution of marketing processes of products and/or services
- Within the scope of planning and/or execution of the relevant processes in order to obtain the highest benefit from the products or services offered by ERS Elektronik Otomasyon, our business units carry out the necessary work to benefit the relevant people from the products and services offered by ERS Elektronik Otomasyon and carry out the relevant business processes;
- Planning and/or execution of sales processes of products and/or services
- Planning and/or execution of after-sales support services activities
- Planning and/or execution of customer/user relationship management processes
- Follow-up of customer/user requests and/or complaints
- Following up contract processes and/or legal requests within the scope of ensuring the legal, technical and commercial occupational safety of ERS Elektronik Otomasyon and the relevant persons in business relations with it;
- Planning and/or execution of ERS Electronic Automation audit activities
- Planning and execution of necessary operational activities to ensure that ERS Electronic Automation activities are carried out in accordance with company procedures and/or relevant legislation.
- Ensuring the security of ERS Electronic Automation operations
- Ensuring that data is accurate and up to date
- Within the scope of providing information to authorized institutions based on the legislation, carrying out the necessary work by our relevant business units in order to realize the commercial activities carried out by ERS Elektronik Otomasyon and carrying out the related business processes;
- Planning, auditing and execution of information security processes
- Establishing and managing information technology infrastructure
- Follow-up of finance and/or accounting affairs
- Follow-up of legal affairs
- Planning and/or execution of activities to analyze the effectiveness/productivity and/or appropriateness of business activities
- Planning and execution of business activities
- Planning and execution of corporate communication activities
- Planning and execution of logistics activities - Planning and execution of production and/or operation processes Within the scope of planning and execution of ERS Elektronik Otomasyon 's commercial and/or business strategies;
- Management of relationships with restaurants, business partners and/or suppliers
- Execution of strategic planning activities
- Planning and monitoring the performance evaluation processes of restaurants, business partners and/or suppliers
2. Parties to which Personal Data May Be Transferred and Purpose of Transfer
Your personal data collected by ERS Elektronik Otomasyon may be used for the planning and execution of the Company's commercial and/or business strategies detailed above, the carrying out of the necessary work by our relevant business units for the realization of the commercial activities carried out by the Company and the execution of related business processes, the Company and related parties who have a business relationship with the Company. To our subsidiaries, shareholders, business partners (anonymously only), legally authorized public institutions and organizations for the purpose of ensuring the legal, technical and commercial occupational safety of individuals, carrying out the necessary work by our business units to benefit relevant individuals from the products and services offered by the company, and carrying out the relevant business processes. It may be shared with private persons and other persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.
3. Method and Legal Reason for Collecting Personal Data
Your personal data is collected by ERS Elektronik Otomasyon through channels such as e-mail, relevant websites and mobile applications, electronically through social media accounts that you allow ERS Elektronik Otomasyon to access, and/or through the call center. Your personal data may also be processed and shared within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in line with the legal reasons and purposes specified in Articles 1 and 2 of this Information and Consent Text.
4. Personal Data Processed by ERS Elektronik Otomasyon Based on Your Explicit Consent and Purposes of Processing
ERS Elektronik Otomasyon may process your personal data specified below, for the purposes stated below, within the scope of your explicit consent given by approving this Information and Consent Statement. Your identity information, contact information, customer and customer transaction information and marketing information that you have shared within the scope of your legal relationship with ERS Electronic Automation are provided to you for the planning and execution of the marketing processes of products and services and the planning and execution of the relevant processes in order to obtain the highest benefit from the products and services offered by the company . Within the scope of ERS Electronic Automation , making e-mail instant notifications, determining user habits, performing targeting, profiling and analysis, offering you discounted campaigns, presenting customized content, digital marketing, remarketing, advertising, planning processes related to ERS Electronic Automation business and strategies . It can be processed and shared for the purposes of conducting market research and surveys within the scope of evaluation, analysis and optimization activities regarding the advertisements made to you within the scope of development and development, and planning and execution of market research activities for the sales and marketing of the products and services offered by the company. In addition , your user name, order information, address, etc. that you have shared within the scope of your legal relationship with ERS Elektronik Otomasyon . Your user information may be shared with restaurants for the purpose of planning and executing the restaurants' performance management processes and preventing fraudulent actions.
5. Rights of Personal Data Owner
Within the scope of Article 11 of the Law, you, as a personal data owner, are granted the following rights:
- Learning whether your personal data is being processed or not
- Requesting information if your personal data has been processed
- Learning the purpose of processing personal data and whether they are used for their intended purpose
- Knowing the third parties to whom your personal data is transferred domestically or abroad
- Requesting correction of your personal data if it has been processed incorrectly or incompletely, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred.
- Although it has been processed in accordance with Law No. 6698 and other relevant law provisions, to request the deletion or destruction of your personal data in case the reasons requiring processing are eliminated and to request that the transaction carried out in this context be notified to third parties to whom your personal data has been transferred.
- Object to the emergence of a result against you by analyzing your processed data exclusively through automatic systems
- Requesting compensation for damages in case you suffer damage due to unlawful processing of your personal data. As personal data owners, you can submit your requests regarding your rights to ERS Elektronik Otomasyon using the methods specified in the ERS Elektronik Otomasyon Personal Data Protection and Processing Policy at www.erscheckweigher.com .
- Depending on the nature of the request, the request will be finalized free of charge as soon as possible and within thirty days at the latest. However, if the transaction requires an additional cost, ERS Elektronik Otomasyon reserves the right to charge a fee based on the tariff determined by the Personal Data Protection Board.
